FREE SHIPPING FOR ALL ORDERS OVER $100

0

Your Cart is Empty

ORDER CHANGING REQUEST

SUPPORT TEAM IS HERE TO HELP YOU!

 

Kindly keep in mind that we produce on demand. We do not stock items. Once an item is being printed, unfortunately it can not be used for any purpose. However, it’s difficult if the order received is not as our customers actually want. Thus we will support as much as possible for these cases.

 

You can cancel/change your order within 24 hours of placing your order for any reason. Out of the time, we will not be able to cancel/change your order any more. 

 

We do not ask this to be a pain, but rather to get your questions asked quicker!

 

TO MAKE IT EASY, PLEASE CONSIDER THE TIMELINE BELOW:

 

Since your order is placed

The fee charged for cancel/change of order

0-12 hours

– Cancel:Free

– Change size/variant:Free

– Change shipping address:Free

12-24hours

– Cancel:3 USD/item for fee

– Change size/variant:Free

– Change shipping address:Free

>24hours

– Cancel:Non-accepted

– Change size/variant:Free and just accepted until it was moved to the production line and only for some products.

– Change shipping address:Freeand just accepted until it was moved to the production line and only for some products. We will contact our post office if necessary.

***Note: The fee charged stated above does not include the difference between the origin price and after-change price.

 

Tosubmit your cancel/change order request to us - TheCustomee, please kindly send an email tosupport@thecustomee.com

Subscribe